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Welcome to Noir Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website luxelightingsale.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when making a purchase
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy, or resell any portion of our site without express written permission
  • Comply with all applicable laws and regulations regarding online conduct and content

Note: You must be at least 18 years old or the age of majority in your jurisdiction to make purchases through our website.

2. Products and Services

2.1 Product Descriptions

We specialize in high-end designer lighting including:

  • Chandeliers
  • Floor Lamps
  • Flush Mounts
  • Pendants
  • Sconces
  • Table Lamps

We make every effort to display product colors and features as accurately as possible, but actual colors may vary slightly due to monitor settings.

2.2 Custom Orders

Custom-made or special order lighting fixtures (including made-to-order chandeliers and pendants) cannot be returned or exchanged unless defective.

2.3 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  1. Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
  2. Free Shipping – For orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary depending on destination and customs processing.

4.2 Shipping Areas

We ship worldwide except to some Asian countries and remote regions. Customers are responsible for any customs duties or import taxes.

5. Returns and Exchanges

5.1 Return Policy

To be eligible for return or exchange:

  • Items must be in original, unused condition with all packaging and tags intact
  • Returns must be initiated within 15 days of receiving your order
  • A copy of your original invoice must be included

5.2 Non-Returnable Items

The following cannot be returned:

  • Custom-made or special order lighting fixtures
  • Items marked as “Final Sale”
  • Products that have been installed or show signs of use

5.3 Return Process

Contact our customer service at [email protected] within 15 days to initiate a return. Customers are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Approved refunds will be processed within 5 business days after we receive and inspect your return. Original shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Noir Sales Store or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Noir Sales Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions or data
  • Any other matter relating to our products or services

Our total liability for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product or service in question.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Noir Sales Store
2725 Valley Drive
Philadelphia, PA 19108
United States
Email: [email protected]