FAQ

Our curated collection includes six exquisite categories: Chandeliers, Floor Lamps, Flush Mounts, Pendants, Sconces, and Table Lamps. Each piece is selected for its designer quality and ability to transform spaces.

Absolutely. Our luxury lighting fixtures are cherished by both design-savvy homeowners and interior professionals worldwide. Whether you’re illuminating a Philadelphia townhouse or a Parisian apartment, our collection meets the highest standards.

Consider the room’s dimensions, existing decor style, and desired ambiance. Our Philadelphia-based lighting specialists at [email protected] can provide personalized recommendations to help you find the perfect illumination.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure, convenient transactions.

While you can checkout as a guest, creating an account allows you to track orders, save favorites, and enjoy faster checkout on future purchases.

Orders are processed quickly (within 1-2 days) to ensure prompt delivery. Please contact us immediately at [email protected] if you need to make changes—we’ll do our best to accommodate your request.

We offer two premium delivery services:

Standard Shipping ($12.95 USD worldwide): Via DHL or FedEx, arriving 10-15 days after dispatch
Complimentary Shipping (orders over $50): Via EMS service, arriving 15-25 days after dispatch

We proudly serve most global destinations, though some remote areas in Asia and other regions may have restrictions. Contact our team to verify delivery to your specific location.

Each lighting fixture receives white-glove treatment with protective packaging worthy of its designer status. Our Philadelphia team conducts final quality checks before dispatch to ensure your piece arrives in perfect condition.

Absolutely. You’ll receive detailed tracking information to follow your package’s elegant journey to your doorstep.

We offer a 15-day return policy from the date of delivery. If your lighting arrives not quite perfect, we’ll ensure you find your ideal illumination as effortlessly as the glow it casts.

Please contact our Philadelphia-based lighting specialists at [email protected] with your order details. We’ll guide you through the simple return process.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect due to our error.

Our illuminated team is always ready to assist at [email protected]. We’re based at 2725 Valley Drive, Philadelphia, US 19108 and respond promptly to all inquiries.

While we specialize in delivering exceptional lighting rather than full design services, our lighting specialists can certainly provide expert advice on fixture selection and placement to complement your space.